Looking to buy new carpet? Regardless of what you might read online or hear from retail carpet salespeople, choosing the right carpet is not an easy task. The average homeowner doesn’t know very much about carpet and especially what makes one carpet better than another.
In order for a carpet salesperson to be able to help a homeowner effectively choose the right grade of carpet, a lot of very specific questions need to be asked and answered and then if the salesperson is qualified, can they accurately recommend a suitable carpet to the consumer.
Unfortunately, darn few carpet salespeople have sufficient product knowledge to be qualified to advise homeowners. Those who I find are qualified are usually related to a well established family-owned floor covering business.
It always amazes me when I look through the help wanted ads and see “no experience necssary” for a carpet sales position. Corporately owned carpet retailers often use Monster.com to attract and hire salespeople. It’s obvious that the employer is more concerned about finding candidates with high sales closing rates than product knowledge or industry experience.
What does that mean for you the consumer? Your needs and goals are not their main concern, they just want to get the sale no matter what they have to say or do to get it. Here’s the requirements from a recent help wanted I found for a nationally owned carpet chain:
Education and Experience Requirements for Flooring Sales:
- High school diploma
- 1-2 years retail sales experience and/or customer service experience
- Requires evenings and partial weekends
- Professional, neat, clean-cut appearance
- Product knowledge preferred
Product knowledge is preferred, but not necessary? Is this the salesperson you want advising you? It sounds like they would be willing to hire just about anyone. The reason is, there are not very many qualified carpet and flooring salespeople out there!
You might want to bypass the need for a carpet salesperson’s advice, but you will need to do your own carpet research. Then you can use your own knowledge to choose the right carpet that will meet your needs and goals and still be within your budget. I can help you accomplish that.
Start by taking my free Carpet Foot Traffic Test to see what grade of carpet will work best in your home. http://www.homecarpetshopping.com/carpet_foot_traffic_test.htm
When you’re done taking my foot traffic test, continue on to my website and read my free articles to learn all about how to buy carpet wisely and avoid getting ripped off. Feel free to email me if you have any carpet questions and be sure to check out my Preferred Carpet Dealers at AbcCarpets.com
Carpet Expert and Consumer Advocate